Sveaverken Privacy Policy - SveaMow
Privacy Policy
Release date: 2024-08-01
[Sveaverken Svea Agri AB] ("we", "us", or "service provider") takes the protection of your personal data very seriously and respects your privacy. We will only collect and process your personal information within the scope stated in this privacy policy ("this Policy") in strict accordance with applicable laws and regulations while you are using [SveaMow] ("the App"). Read and fully understand this Policy before providing your personal data for us, and note that this Policy only applies to the App. Other products or services shall be subject to their respective privacy policies.
The right to privacy and related obligations may vary depending on the local data protection laws. For this reason, we include the supplementary terms for certain jurisdictions in this Policy.
This Policy will help you understand the following:
1.Who we are
2.Information We Collect
3.How we use your personal data
4.Cookies and similar technologies
5.How we manage your personal data
6.How we share your personal data
7.How your personal data is transferred out of your
country/region
8.Your rights
9.How we protect children's personal data
10.How we update this Policy
11.How to contact us
12.Supplementary terms for certain jurisdictions
Sveaverken Svea Agri AB is a Swedish company based at Högmossevägen 11, SE-641 39 Katrineholm. We are the owners and operators, or Data Controller, of the App and have full control over how your data is used within it.
1. Information We Collect
We may collect information about you when you use our App. This information helps us provide and improve our services.
You may choose to share personal information with us, such as:
• Account details: When you create an account, we may collect your username, password, email address, and phone number.
• Contact information: If you contact our customer support, we may collect information you provide.
• Device permissions: To use certain features, like setting an avatar, we may ask for permission to access your camera and photo album. You can always withdraw this permission.
Information We Collect Automatically
We may also collect information automatically as you use our App, including:
• Device information: Details about your device, like its type and operating system.
• Usage information: Information about how you use the App, such as which features you use and when.
• Location information: Your approximate location based on your IP address.
• Transaction information: If you make purchases within the App.
• Cookie data: Information about your browsing behavior. For more details, please see our "Cookies and Similar Technologies" section.
Please note that we may consider some of this automatically collected information as personal data if it can be used to identify you.
You have the right to choose not to provide certain information, but this may limit your ability to use some App features.
How We Use Your
Personal Information
This section lists the types of personal data that we collect from you and why we need it. For users in the UK and European Economic Area ("Relevant Jurisdictions"), this section specifies the legal basis for processing your data.
The following table lists the personal data that you provide to us directly or via a third party:
The following table lists the personal data automatically collected or generated as part of our services:
Cookies and Similar Technologies
We use cookies and similar technologies, including web beacons, log files, scripts, and ETags (collectively referred to as "Cookies"), to enhance your user experience. A cookie is a small data file stored on your device that allows us to provide specific features and functions.
To ensure the proper functioning of our website and improve your experience, we may set up a website to offer the App and/or services in the future. We will store cookies, Flash cookies, or other local storage on your computer or mobile device. These Cookies typically contain identifiers, site names, and various numbers and characters provided by your browser or relevant apps. With these Cookies, our website can remember your preferences and the products or services you have added to your shopping cart.
You can adjust your browser or mobile device settings to control how you accept or block Cookies. However, please note that blocking Cookies may limit your ability to use our products and services effectively, and you may need to change your settings each time you use the App and/or services.
In addition to Cookies, we may use other similar technologies on our website, such as web beacons, pixel tags, and ETags. For instance, when you receive an email from us, it may contain a link to our website. If you click this link, we will track your visit to understand your preferences for products and services and to improve our customer service.
A web beacon is a transparent graphic embedded in a website or email, while pixel tags in emails help us determine whether an email has been opened. You can unsubscribe from our mailing list at any time if you prefer not to be tracked in this way.
An entity tag (ETag) is an HTTP header exchanged between browsers and servers that can serve as an alternative to Cookies. ETags help reduce server load, improve service efficiency, and minimize resource and energy consumption. We can also use ETags to identify you, allowing us to better understand and enhance our products and services. Most browsers allow you to clear your cache in the settings. Disabling ETags may affect your experience with our products and services.
How We Manage Your Personal Data
Your personal data may be processed on servers outside your place of residence as per our purchase contract. Regardless of server locations, we will take necessary measures to protect your rights and interests as outlined in this Policy. Our services are provided through servers located in various regions, including EU countries, the United States and other locations.
We retain your personal data only as long as there is a legitimate business need, such as providing requested services or meeting legal, tax, or accounting obligations. When there is no longer a need to process your personal data, we will delete or anonymize it. If deletion or anonymization is not feasible, we will use pseudonymization and securely store the data, isolating it from further processing until it can be deleted or anonymized.
To enhance data security, we implement administrative and technical measures, including access control, encryption, and staff training, to protect your personal data from destruction, loss, unauthorized access, and other illegal processing. While absolute security cannot be guaranteed, in the event of a data security incident, we will inform you of the following:
• Basic information and potential impact of the incident
• Actions taken or planned to address the incident
• Recommendations for mitigating risks
We will make every effort to notify you promptly via phone, email, push notifications, or by posting a notice on our official website if necessary.Please contact us immediately if you believe your personal data has been lost, stolen, or compromised, or if you suspect a data security breach.
How We Share Your
Personal Data
We will share your personal data with third parties only when necessary and under the following circumstances:
1. Third-Party Service Providers: We may share your data with service providers, including payment processors, logistics partners, and cloud service providers, who process data on our behalf. These providers are prohibited from using or disclosing your personal data for any purpose other than providing services to us.
2. Affiliates: Your personal data may be shared with our affiliates who provide services globally. All affiliates must comply with this Policy when handling your data.
3. Authorities and Legal Compliance: We may share your data with supervisory, judicial, and law enforcement authorities to ensure safety, security, and compliance with the law. Disclosure may be required by law under certain circumstances, such as to fulfill legal obligations, enforce our terms, address safety or fraud issues, or protect our users. This may occur with or without your consent, and legal processes often prevent us from notifying you of such disclosures. If authorities do not provide the necessary legal documentation, we may seek your consent for data disclosure.
Additionally, we may disclose your personal data for the following purposes:
• Enforcing our terms and agreements, including investigating potential breaches.
• Identifying or preventing safety, fraud, or technical issues.
• Protecting the rights, property, or safety of ourselves, our users, third parties, or the public, as required by law or with consent (including sharing information with other organizations to prevent fraud and mitigate credit risks).
4. Business Transfers: We may share your data with third parties in the event of a sale, transfer, acquisition, merger, or restructuring of our business. This includes disclosing your data to potential buyers, new owners, or other parties involved in these transactions. If we sell or transfer any of our assets, your data may be included as part of those assets.
5. Third-Party SDK Providers: To enable all features and services of the App, we may integrate SDKs or similar applications from authorized partners, as listed below.
We will conduct strict security monitoring of our authorized partners' APIs and SDKs that access your personal data. We will establish robust agreements with these partners to ensure they collect and process your data in compliance with this Policy.
Transfer of Your Personal Data
To operate and maintain the App, our authorized service providers may access your personal data remotely from countries or regions, including China, which may have different data protection laws. We will take appropriate measures to protect your data and will use standard contracts for cross-border data transfers to ensure adequate protection. Contact us for details on our protection measures.
This section outlines the legal rights of users in certain jurisdictions. If you are outside these jurisdictions, refer to the "Supplementary Terms for Certain Jurisdictions" for your rights.Users in Canada have the following rights:
• Right to Access: You can access your personal data and learn how we use it and with whom we share it.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data to another party, provided it is technically feasible.
• Right to Rectification: You can log in to the App to update your account information. If you believe your data is inaccurate or incomplete, contact us.
• Right to Deletion: You can delete your account and request the deletion of your personal data. We will comply within one month, but note that deletion is irreversible. We may retain certain data for legal or security reasons.
• Right to Restriction of Processing: Under certain conditions, you can request that we stop processing your personal data. If we have a valid reason to process it, we may continue.
• Right to Consent Withdrawal: You can withdraw your consent for data processing at any time, but this does not affect prior processing. Withdrawing consent may limit our ability to provide services.
• Right to Object: You can object to the processing of your personal data based on our legitimate interests. If you wish to stop processing for marketing purposes, contact us at [service@sveaverken.com].
• Right to Lodge a Complaint: If you have concerns about our data processing, please contact us. You can also lodge a complaint with a data protection authority in your region.
We may send you necessary announcements or administrative notices, such as service interruptions for maintenance or security issues. You cannot opt out of these notifications.
If your personal data is processed based on your consent or for contractual purposes, you have the right to receive it in a structured, commonly used, and machine-readable format, or to transfer it directly to another company if feasible. You also have the right not to be subject to automated decisions that significantly affect you.
To exercise your rights, contact us as detailed in the "How to Contact Us" section. We will respond within one month. If your request affects others' rights, we may deny it. We may charge a reasonable fee or refuse excessive requests. Verification of your identity may be required to ensure your rights are upheld.
How We Protect Children's Personal Data
Our products and services are intended for adults. We do not collect personal data from children under 16 without parental consent. For any children's data collected with consent, we will only use or disclose it with explicit permission from parents or guardians, in compliance with applicable laws. If we discover that we have collected children's personal data without verifiable parental consent, we will promptly delete the data.
We may update this Policy occasionally. The latest version will be posted prominently on our website. For significant changes, we will notify you through emails, text messages, or pop-up notifications.
If you have any suggestions, questions about this Policy, or inquiries regarding your personal data, please contact us using the methods provided below. We generally respond within 30 days.
Contact information:
Email: service@sveaverken.com
Phone number: +46 (0)150-48 77 00
Address: Högmossevägen 11, SE-641 39 Katrineholm, Sweden (Headquarters)
Postal code: /
Note: This Policy was updated on [2024-08-01] and took effect on [2024-08-01].
Supplementary Terms for Certain Jurisdictions
The laws of some jurisdictions provide additional terms for service users, which are described in this section. If you are a user in one of the following jurisdictions, the supplementary terms under your jurisdiction's name apply in addition to the terms specified above. In case of any conflict, the supplementary terms shall prevail.
This section applies to California residents covered by the California Consumer Privacy Act (CCPA).
Collection and Disclosure of Personal Data
In the past 12 months, we have collected and disclosed the following types of personal data:
• Identifiers such as account ID, password, IP address, device ID, email, and phone number
• Internet or other electronic network activity information, including your use of the App and device information, directly collected from you
• Commercial information about transactions, such as purchased services and prices, directly collected from you
• Other information described in Section 1798.80(e), directly collected from you
We collect your personal data to provide services, maintain your account, improve our offerings, ensure security, prevent fraud, and troubleshoot technical issues. Refer to "Types of Personal Data We Collect" and "How We Use Your Personal Data" for details.We disclose your personal data to group companies processing it for operations, service providers, regulatory agencies, judiciary, law enforcement, and entities acquiring our business. In the past 12 months, we have not sold personal data of California residents.
As a California resident, you have the right to:
• Require us to provide the types of personal data collected, sources, purposes, third parties it was disclosed to, and the specific data collected
• Require us to delete your personal data, with exceptions
• Prohibit illegal discrimination for exercising your CCPA rights
We aim to fulfill verified CCPA requests within 45 days, with a possible 45-day extension if needed.
You can manage your data through your account. California residents can also contact us on our website or at [service@sveaverken.com] to exercise other rights.
Nevada residents who purchase our goods or services may prohibit the "sale" of their "relevant information" (name, address, email, phone, or online/offline identifiers) to others for economic benefit. If you are a Nevada resident who has purchased from us, you can email [service@sveaverken.com] to opt out. We believe our information sharing does not constitute a "sale" under Nevada law, but we will record your preference.
As a data subject in Hong Kong, you have legal rights regarding your personal data held by us, as permitted by applicable laws. You have the right to:
• Make a subject access request to receive a copy of your data.
• Request rectification of your personal data.
• Refuse the use of your personal data for direct marketing.
We may charge a fee for data access requests.
Operator: Sveaverken Svea Agri AB
Address: Högmossevägen 11, SE-641 39 Katrineholm, SwedenWe comply with Japanese data protection laws and will not use your personal data for purposes not outlined in this Policy. We may share the following personal data:
1. Types of Personal Data: As described in "Types of Personal Data We Collect from You."
2. Sharing Entities: Companies within the Sveaverken group, including new affiliates.
3. Purposes of Sharing: As detailed in "How We Use Your Personal Data."
We implement necessary measures to prevent data leakage, loss, or damage. For inquiries about our security measures, contact us at [service@sveaverken.com] or write to us at Högmossevägen 11, SE-641 39 Katrineholm, Sweden.
If you are in Canada and wish to obtain information about our service providers' policies and practices outside Canada, please contact us via our website or at [service@sveaverken.com].
We require our service providers to adhere to the same privacy and security standards as outlined in this Policy. We will take measures, such as signing contracts, to ensure the confidentiality and security of your personal data and prevent its use for purposes other than those specified.
1. Responsible Subjects
Responsible subjects who may process your personal data from time to time are:
[Sveaverken Svea Agri AB], registered address: [Högmossevägen 11, SE-641 39 Katrineholm, Sweden (Headquarters)], registration number: [559195-9233].
2. Personal Data of Legal Persons
In addition to the personal data mentioned in this Policy, we also process data of legal persons in South Africa, including personal data that may be covered by the Protection of Personal Information Act. Such data includes:
Name, address, phone number, and email address of the company or other legal persons, or registration number and contact name of the company;
3. Purposes and Legal Basis for Processing Personal Data of Legal Persons
Purposes include:
Identifying customers and potential customers;
Promoting or selling products to customers;
Negotiating or signing contracts with customers;
Generally, the purposes of processing the above personal data include: fulfilling contracts with customers, obtaining the consent of the relevant customer or legal person, or safeguarding our legitimate interests or interest in providing such data to third parties for the following purposes; promoting or selling our products and services, providing support for customers to access and use our products, providing training for our users, responding to customers' or users' inquiries, improving products and services, or recommending product features, new versions, or maintenance to users.
The personal data of legal persons may be shared to third parties and transferred to countries/regions outside South Africa. Refer to the relevant provisions of this Policy.
4. Laws Authorizing or Requiring the Collection of Personal Data
Legislation that may require the processing of personal data of individuals or legal persons includes:
Financial Intelligence Centre Act, 2001;
Income Tax Act, 1962; and
Companies Act, 2008.
5. Sensitive Personal Data
Under applicable South African laws and regulations, data related to an individual's religious or philosophical beliefs, ethnic origin, trade union membership, political beliefs, health or sexual life, biometric information or criminal acts, including any photo or video record, may be regarded as sensitive/special personal data. We will use special personal data for purposes described in this Policy or other purposes notified to you from time to time.
6. Contact Information
If you have any questions or concerns, you can contact us in the following ways or according to the information in the section "How to Contact Us" of this Policy. We will reply to your request within 30 days and may need to verify your identity.
Contact information: [service@sveaverken.com]
Age Limit
You cannot use the services unless you are already or over 18 years old or your parents/guardians agree to this Policy on behalf of themselves and you.
Types of Personal Data We Collect from You
For clarification, all the details about the personal data we collect are provided in Section 2 "Types of Person Data We Collect from You" and Section 3 "How We Use Your Personal Data". Therefore, under the Federal Law on Protection of Personal Data Held by Private Parties and other applicable regulations, we provide you with complete information about the personal data we collect.
Processing Purposes
You can choose whether to allow us to process your personal data for purposes mentioned above, such as pushing personalized advertising and promotional information to you. We will send to your email the information that we think is relevant to you, and you may refuse our processing of your personal data as described in "Your Rights" below.
Note that we may also collect your personal data for the following purposes: fulfilling legal obligations or complying with requirements of competent authorities, safeguarding our rights in competent authorities/courts, responding to your requests related to your personal data, and transmitting personal data as detailed in Section 5 "How We Manage Your Personal Data", Section 6 "How We Share Your Personal Data" and Section 7 "How Your Personal Data is Transferred Out of Your Country/Region".
Consent to Data Transmission
Generally, we can transmit personal data as detailed in Section 5 "How We Manage Your Personal Data", Section 6 "How We Share Your Personal Data" and Section 7 "How Your Personal Data is Transferred Out of Your Country/Region" without your consent. However, we need to obtain your consent before transmitting your personal data to a third party that acquires all or basically all of our businesses.
If you use the App and/or services and provide us with your personal data, you agree to the data transmission mentioned above. You can exercise the rights related to your personal data described in "Your Rights" below.
Your Rights
Subsections "Right to Access", "Right to Rectification", "Right to Deletion", "Right to Restriction of Processing", "Right to Object", including restrictions on the use and disclosure of your personal data, and "Advertisement" in section 8 "Your Rights" are applicable to users in Mexico.
You also have the right to revoke your consent to our processing of your personal data.
To exercise any of your rights, contact us through our website or email [service@sveaverken.com].
For more information about your rights, as well as the applicable methods, procedures and requirements for exercising any of such rights, contact us by email [service@sveaverken.com].
Cookies
We collect your browsing and device data through cookies, some of which may be regarded as personal data (see the relevant sections above for details). You can change your browsing settings and reject or disable cookies. Refer to the description of your browser for details as descriptions vary with browsers. If you reject, disable, or delete cookies, some features may become unavailable. For more information about how we use cookies and how to disable cookies, see the section "Cookies and Similar Technologies" above.
Your Rights
Instructions on Processing Your Personal Data After Your Death
You have the right to give us general or specific instructions on the retention, deletion, and dissemination of your personal data after your death.
Specific instructions only apply to the processing activities mentioned, and we must obtain your express consent before implementing these instructions.
You can modify or revoke the instructions at any time.
You can designate a person to implement your instructions. If you pass away, we will inform the person designated of your instructions and he/she has the right to require us to implement such instructions. If you have not designated a person to implement your instructions, or unless otherwise specified, if the person designated passes away, his/her successor has the right to be informed of your instructions and require us to implement such instructions.
If you want to give such instructions, contact us through our website or email [service@sveaverken.com].
The following terms and conditions apply to users in Brazil.
Cancellation of Consent
Subject to applicable contracts, laws and regulations, while we use your personal data with your consent, you can cancel your consent to collect, use, and disclose your personal data. To cancel your consent, email to [service@sveaverken.com] to terminate your account. This may affect the services provided to you.
Consent of Parent or Legal Guardian
If you are under 18, when this Policy is not accepted by your parent or guardian on behalf of you and themselves, you are prohibited from using the App for any purposes. Without such consent, we will not collect any personal data of any children under the age of 18. In case that any personal data of any children under 18 is suspected to be obtained by us without the consent of a parent or guardian, contact us promptly so that we can verify the situation and delete the data promptly (if any).
Your acceptance to this Policy constitutes your express authorization for us to collect, use, save, and process your personal data within the scope specified in this Policy, which includes disclosure of the data to third parties.
The following terms and conditions apply to users in Colombia.
Rights of Data Subject
Subject to applicable laws and regulations, you have the rights to:
• Access your personal data without restrictions;
• Verify, update, and correct your personal data, in case that any data is inaccurate, incomplete, fragmented, misleading, or unauthorized, or in case that processing of data is prohibited;
• Request for certificate of authorization to process your personal data, unless this is exempted by applicable laws;
• File a complaint to Superintendency of Industry and Commerce, Colombia;
• Cancel your authorization and/or request for deletion of your personal data, when there are no legal or contractual reasons to keep your personal data; and
• Refuse to grant authorization to process your sensitive personal data. Provision of sensitive personal data or personal data of minors is at your full discretion.
Main Business Offices
We have the following main business offices:[Högmossevägen 11, SE-641 39 Katrineholm, Sweden (Headquarters)].
The following terms and conditions apply to users in Australia.
Overseas Recipients
Although we have taken every appropriate actions to make sure that any third-party recipients outside Australia, upon receiving your personal data, process the data without violation to Australia's privacy law, the action or inaction of such third-party recipients is out of our control, so we shall not be liable therefor.
Right to Access
You have the right to access the following information: which of your personal data is held by us, how we use your personal data, and the recipients to whom your personal data have been or will be disclosed. You can log into your account to access the personal data you submitted. In case that other personal data is suspected to be held by us, contact us at [service@sveaverken.com].
Right to Rectification
You have the right to obtain rectification to any of your inaccurate personal data held by us. You can log into your account of the App to access your personal data held by us. In case that other inaccurate personal data is suspected to be held by us, contact us at [service@sveaverken.com].
Children
If you are under the age of 18, you shall undertake that you have obtained the consent of your parent or legal guardian to register an account of the App and use the App.
Your Rights
If you are not satisfied with our response to your request for access or rectification of your personal data or to the privacy complaints filed by you with respect to your personal data, contact us at [service@sveaverken.com].
Minimum Age Requirement
You shall be at least 18 years old to use the App.
Your Rights
You are entitled to the following rights.
• Right to know. Under special circumstances, you have the right to know whether your personal data is being processed or has been processed, including whether the data is subject to automated decision-making and analysis.
• Right to object. Under special circumstances, you have the right to object to our processing of your personal data, including processing for direct marketing, automated processing or analysis.
• Right to access. Under special circumstances, you have the right to request for access to your personal data.
• Right to rectification. Under special circumstances, you have the right to point out any errors in your personal data, and request to obtain from us rectification of such errors, unless such request is unreasonable or unjustifiable.
• Right to deletion or right to blocking. Under special circumstances, you have the right to prohibit using your personal data, or canceling or seeking for blocking, deleting, or destroying of your personal data.
Consent
Your acceptance to this Policy constitutes your consent for us to:
• Collect and process your personal data in accordance with the section "How We Use Your Personal Data" herein;
• Share your personal data with third parties, other subsidiaries of the same group company, and third parties acquiring our company or all or part of our businesses for purposes specified herein, in accordance with provisions herein;
• Transfer or keep your personal data to or in any destinations outside Philippines, as specified in the sections "How We Manage Your Personal Data", "How We Share Your Personal Data", and "How Your Personal Data is Transferred Out of Your Country/Region".
To observe the Law on Protection of Personal Data ("DPL") of Turkey and subordinate provisions thereof, contact us at [service@sveaverken.com]. The word "Turkey" shall be included in the subject line of the email.
In accordance with Article 11 of DPL, you have legal rights for your personal data held by us. As a data subject in Turkey, you have the right to make the following request to the data controller, subject to applicable laws and regulations:
• Access to information on whether your personal data has been processed;
• Access to information on processing of the personal data, if such personal data has been processed;
• Access to information on the purpose of the processing of your personal data;
• Access to information on third-party recipients of your personal data, located in or out of Turkey;
• Rectification of the incorrect or incomplete personal data;
• Deletion or destroy of your personal data in accordance with conditions under Article 7 of the Law on Protection of Personal Data (Turkey); and
• Object to automated processing of your personal data, and seeking for remedies in accordance of the Law on Protection of Personal Data (Turkey).
You consent to our collection, use, disclosure, export, and storage of your personal data in accordance with provisions in this Policy for various purposes, including but not limited to, displaying personalized advertisements to you during your usage of the App.
We may voluntarily report the cyber security incidents that constitute crimes under applicable laws of United Arab Emirates (for example, the Cybercrimes Law of UAE). We may report such incidents to competent authorities for investigation. Also, please note that we may voluntarily report to UAE Computer Emergency Response Team ("CERT") such cyber security incidents. CERT, as a security awareness organization, provides the incident recording processes and suggestions on the known cyber security threats in UAE.
Children
Users in UAE shall comply with the minimum age requirement to run a business. According to applicable laws and regulations, an individual shall be at least 21 years old to be able to run a business (based on the Islamic calendar). However, an individual of 18 years old to 21 years old can be granted with a legal document from the court to engage in specific business transactions. In addition, minors over 7 years old are allowed to engage in business transactions with the permission of a legal guardian.
Children below 14 years old shall not use the App for any purposes, unless they have obtained the acceptance of a parent or legal guardian to this Policy on behalf of themselves and the child. Without the foregoing permission, we will not deliberately collect any personal data of any children under 14 years old. In case that any personal data of any children under 14 is suspected to be held by us without consent of a parent or legal guardian, contact us promptly so that we can verify the situation and, if any, delete such personal data.
To ensure your use of the App, we provide overseas third parties the following personal data:
The following table summarizes the period over which the personal data is required to be preserved.
When personal data is no longer necessary, such as when the retention period expires or the processing purpose is fulfilled, we will destroy the data, unless required otherwise by law. Inactive accounts will be automatically deleted after 180 days, unless there is a positive account balance.
Requirements for Destroying Personal Data
• Process: We will destroy personal data in accordance with our data deletion and preservation agreements and relevant regulations.
• Method:
￮ For electronic data, we will use low-level formatting to ensure it cannot be recovered.
￮ For physical copies, we will use shredding or incineration.
For inquiries, please contact us at [service@sveaverken.com] with "Korea" in the subject line.